Supplements & Nutritional Products

Sealed products within 10 days of receipt eligible for a refund less cost of shipping plus 10% restocking fee.

Sealed products within 30 days of receipt eligible for refund less cost of shipping plus 15% restocking fee.

Sealed products after 30 days of receipt are not eligible for a refund.

Equipment

Unused equipment within 15 days for a refund less 15% - Used equipment we do not give refunds.

Perishable food

If you place an order with perishable food items and are unable to pick-up, give incorrect shipping information and/or refuse orders. You will be charged for the cost of said goods and any shipping costs incurred.

To start a return, please email us at: help@fitshop.ca

It takes 3–5 business days to process a return after it arrives at our distribution center. You’ll receive an email confirmation when your return is received.

Return labels: The amount of a return label will be deducted.